I am committed to offering thoughtful, professional, and compassionate care. If something doesn’t feel right, I encourage you to raise it with me directly first. Often, an open conversation allows us to resolve concerns together.
If we are unable to resolve the matter, my practice is affiliated with the official complaints and disputes procedure of the Dutch Institute of Psychologists (NIP), in accordance with the Dutch Healthcare Quality, Complaints and Disputes Act (Wkkgz).
You can find more information about the complaints process and how to submit a formal complaint in the complaints and disputes regulations below:
Hikari Female Therapy – Complaints and Disputes Regulations (PDF)
You can also find independent information through the Dutch Institute of Psychologists (NIP).